Please make sure you read and have tried both methods of logging in (see above) before you request a new password.
| To request a new password, enter EITHER your name OR your email address in the top login box and then click on "Request a new password". |  |
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| An email will be sent to your registered email address. Please read this completely and then click on the "one-time login link" |
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Once you have logged in, please edit your account details to enter a new password (see below)
If the request does not result in an email being sent to you (make sure you check your "spam" folder), you should contact the System Administrator [1].